Future Unicorn🦄 #197: SuperOps

AI-powered MSP (managed service provider)

The Quild Future Unicorn highlights one future of work early-stage startup with statistically significant signals of becoming a unicorn.

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SuperOps is a professional service automation and remote monitoring and management platform that provide helpdesk, monitoring, IT documentation and project management solutions on a single unified interface. The platform leverages artificial intelligence to help teams prioritise tickets raised and manage workflows.

Founders: Arvind, Jayakumar

Signals:

1. Repeat founder

   • Arvind founded marketing automation startup Zarget, which was acquired by Freshworks

2. Top company alumni

   • Arvind led marketing at Freshworks (2+ yrs) and Zoho (8+ yrs)

   • Jayakumar led engineering at Optus (3+ yrs) and Freshworks (1+ yrs)

3. Fast team growth

   • Grew 1.7x YoY to 80 employees

   • And hiring more

4. Top investor

   • Addition led series A

5. Accelerated financing

   • Founded in 2020, seed round in 2021, series A in 2022

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Favorite restaurant at the moment: Birdbox, a fried chicken shop 🐔. It was a pandemic project that became popular that the owners started a standalone restaurant.